Service Guarantee

3D printing has never been more affordable and practical than it is today. But like any emerging technology, successful 3D printing on a consistent basis can be challenging, even for the most tech savvy individuals. We want 3D printing to be as accessible and easy as possible so you can focus on printing parts and don’t have to worry about temperamental, unreliable equipment.

If you purchase a qualifying printer from us and it breaks down, we will repair or replace it at no cost to you (other than shipping costs) until the end of your warranty term.

We stand behind our products and want to ensure you have the best experience possible with 3D printing.

The first step in servicing your 3D printer is to fill out a Troubleshooting Request. Our Service Team will contact you promptly, and assist you in troubleshooting by email, telephone, or videoconference.